Worldclass customer service is defined as meeting or exceeding the expectations of a customer in a variety of settings, such as hotels and restaurants Another possible meaning for the phrase is organizations or individuals performing to the highest standards and measures, especially with consideration to quality metricsWhen we think of worldclass service, images of luxury hotels and country clubs usually fill our minds What about car dealerships?Look at the world leaders in customer experience and draw from their practices to create a clear statement for your business of what "World Class Customer Service" means If you're already dealing with customers every day, you have a great starting point to look at what you're doing that's working well, and what needs to be improved
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